NEWLY RELEASED PRODUCTS!
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ORDER MODIFICATIONS, COMBINING ORDERS AND CANCELLATIONS
Due to the large volume of orders we receive, once an order is placed, it cannot be modified or canceled.
While customers don’t see the behind-the-scenes process, our employees across different departments get to work quickly to prepare and process orders. Making changes to an order can disrupt and even halt orders, which does not result in great productivity.
If you wish to add additional items you will need to place a separate order, which will ship separately. We do not combine orders.
SHIPPING POLICY
Order times may fluctuate up to 10 business days during holidays, new releases, and peak sales. We do our best to keep you posted on current processing times from week to week, at the top of the page.
Should we run into any issues when preparing your order, we will reach out as soon as possible.
PLEASE KEEP IN MIND PROCESSING TIME IS DIFFERENT THAN SHIPPING TIME.
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We ship through both USPS and UPS are NOT responsible for your package once it is accepted by the shipping carrier. This includes but not limited to, delays, damages, and theft after delivery. Should any of these occur, you must call the carrier for help. We are unable to resolve these issues and have the same tracking info as you. We encourage our customers to purchase Route Protection Plan as it has proven to be a more seamless claim process.
WE RESERVE THE RIGHT TO CHANGE YOUR SELECTED SHIPPING CARRIER IF YOUR CART CALCULATED SHIPPING COST INACCURATELY OR IT SHORTENS TRANSIT TIME. IF YOU REQUEST A SPECIFIC SHIPPING CARRIER, PLEASE MAKE A NOTATION AT CHECKOUT.
>> DOUBLE CHECK SHIPPING ADDRESS >>
If your address was wrong when you ordered, please note we cannot refund you. Should the package be returned to us, you WILL BE responsible to cover shipping costs for it to be re-shipped.
INTERNATIONAL CUSTOMERS:
SHIPPING PRICES DO NOT REFLECT ANY IMPORT TAXES OR FEES FOR YOUR PACKAGE. PLEASE BE AWARE THAT ADDITIONAL FEES MAY BE OCCUR FROM YOUR LOCAL AGENCY.
RETURN, REFUND AND EXCHANGE POLICY
We do NOT accept any returns or exchanges for orders. This is for the protection of each of our customers and to ensure you are not getting an altered product. We suggest purchasing smaller quantities of products to ensure satisfaction before placing larger orders.
DAMAGED ITEMS
Should your package arrive damaged, DO NOT throw away any contents, including the package or products! Your carrier may need to assess the damage. If you need information from us to submit the claim, please reach out via email.
YOU ARE RESPONSIBLE FOR FILING THE CLAIM WITH THE SHIPPING CARRIER.
We will do our best to provide replacements in the meantime, but it is not guaranteed.
Let customers speak for us
This is an excellent shade of green. I bought it for Christmas and holiday freshies and it’s perfect.
This is the perfect green for Grinch freshies!
I was expecting more of a traditional pumpkin spice scent but it is a titch different with the patchouli in it.
This one isn't one of my favorites, but others seem to like it. It is a good one to have in your line up.
This smells amazing and so much better than expected. It is definitely in my top 5 and I always have to have it on hand. It is strong and lasts.
I kind of feel like this has some similarity to White Lava, but I could be wrong. It isn't as strong as some of the others though. I ordered it in the biggest size and glad I did.
The peppermint is very strong when you smell the bottle, but when baked, it turns out to be just the right amount of peppermint - and I prefer the stronger scents. This would be good to wake you up on your way to work in the morning!
This smells so good. All of Danielle's leather blends are amazing.
This cured in a couple of days, however, it is too mild for my liking.
This is a very strong scent that lasts. It is almost too strong and I sometimes have trouble getting the smell out of my molds. It is very refreshing and heavy on the lemon and lime. You must try it!
This was the very first FO I ordered when starting freshies and it's a good one. I love how strong and long lasting it is.
To me, this smells like a good shampoo from the salon. It smells really nice and I reordered it.
This smells just like Christmas. It would be perfect for ornaments for fake trees to give them that pine tree smell. It is one of my favorite's for Christmas!
